Thank you for shopping with Suhana Mehandi. We are committed to delivering your orders safely and efficiently across India.

Order Processing Time

All orders are generally processed within 1–3 business days after payment confirmation.

Estimated Delivery Timeline

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, and service availability in your location.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment. Promotional offers such as free shipping may be available from time to time.

Order Tracking

Once your order has been dispatched, tracking details will be shared through SMS, Email, or WhatsApp (where applicable).

• Real-time tracking information will be provided whenever available.
• Customers can track their shipment using the courier tracking number.

Delivery Attempts

Courier partners generally make multiple delivery attempts. If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the package, additional charges may apply for re-delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Suhana Mehandi shall not be responsible for delays or failed deliveries caused by incorrect information.

Damaged or Missing Shipment

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery.

• Take clear photographs of the package and product.
• Share your order details and evidence with our support team.

Service Coverage

We currently ship across most serviceable locations within India. Delivery availability depends on courier partner coverage in your area.

Force Majeure

Delivery delays caused by natural disasters, strikes, government restrictions, transportation disruptions, pandemics, or other events beyond our control shall not make Suhana Mehandi liable for compensation.